USPS: Mobile devices helping reduce customer wait times

Postal retail employees are continuing to use new mobile technology for routine transactions, reducing the amount of time many customers spend waiting in line. The mobile Point of Sale (mPOS) devices are modified iPods that come with a portable receipt and postage printer. Employees use the devices to scan and accept prepaid packages and sell […]

Senators say USPS mPOS devices will improve customer service in 6 North Dakota locations

Hoeven: New Post Office Improvements to Benefit North Dakota BISMARCK, N.D. – Senator John Hoeven today announced that the United States Postal Service (USPS) will this week bring Mobile Point of Sale (mPOS) devices to six locations in North Dakota. This development follows Hoeven’s ongoing work with USPS, including advocating for the installation of mPOS, […]

Video: USPS explains how mobile point-of-sale (mPOS) technology works

http://www.youtube.com/watch?v=ImpFQDwQaMk&feature=share&list=PLF1E12CB9A3C4F564 The mobile point-of-sale (mPOS) technology now being tested in 50 Post Offices around the country has been well received by customers and the media. During the holiday season, facilities testing mPOS processed more than 102,000 transactions using the technology. The system consists of three pieces of equipment — an iPod hand-held device, a portable […]

USPS testing new mobile point-of-sale technology

USPS is testing a new mobile point-of-sale (POS) technology designed to reduce wait-time-in-line for most routine retail transactions. The new technology — Mobile Point of Sale, or mPOS — uses a modified iPod hand-held device and printers. With mPOS, lobby assistants can scan and accept prepaid packages, scan package pickups as delivered, or sell stamps, […]