USPS is providing city and rural carrier assistants with improved training, part of a broader effort to strengthen workforce development. The organization has established city carrier assistant (CCA) and rural carrier assistant (RCA) academies in all seven areas. The weeklong academies offer classroom training, followed by on-the-job training. Topics covered range from scanning to safety […]
Postal Service managers are strengthening their leadership skills through a new program that goes beyond traditional training courses. The eight-week Management Essentials course is required for new managers in processing, maintenance and customer service operations. USPS introduced the program earlier this year, part of a broader effort to provide employees with more professional development opportunities. […]
Super training – New course geared toward new postal supervisors USPS has introduced a comprehensive training course for newly promoted supervisors, part of a broader effort to strengthen the postal workforce by helping employees hone their talents and skills. The 16-week New Supervisor Program is required for new supervisors in areas such as Customer Service, […]
potentially impacting the Postal Service’s ability to make informed financial decisions This management advisory presents the results of our self-initiated review of misclassified training expenses. Our objective was to determine whether the U.S. Postal Service properly classified training expenses within general ledger accounts. See Appendix A for additional information about this review. The Postal Service […]