ASM Revision: Responsible Use of Social Media

Effective December 24, 2015, the Postal Service™ is revising the Administrative Support Manual (ASM), section 363.2d.

Administrative Support Manual (ASM)

* * * * *

3 Communications

* * * * *

36 Web-based Communications

* * * * *

363 Social Media

* * * * *

363.2 Responsible Use of Social Media

The following rules and regulations apply to Postal Service employees who use social media in their official capacity to communicate with the public or Postal Service employees:

[Revise the text of item d to read as follows:]

d. Be respectful. Whether in the actual or virtual world, your interactions and discourse should be respectful. Do not verbally attack other individuals or companies. This includes fellow employees, contractors, customers, vendors, and competitors.

source: Postal Bulletin