The Postal Service will introduce additional shipping and Extra Services options for customers when new Priority Mail rates take effect Sept. 7.

These include an option for businesses to print and send customers return shipping labels. The Call Tag Return Service generates and delivers a return shipping label and instructions to the customer on behalf of the participating merchant, at no cost. The merchant will only be charged postage when the return article is mailed.

Call Tag Return Service is requested online through the Business Customer Gateway and is available for USPS Returns — Priority Mail Return Service, First-Class Package Return Service and Ground Return Service. In another returns enhancement, merchants using Merchandise Return Service and Parcel Return Service will be able to create their permits online.

Another service improvement will allow customers to go online to request a receipt confirming their package has been delivered. Online Return Receipt After Mailing will be available for customers who register on usps.com, pay a fee and request return receipt after mailing. Services eligible include Certified Mail, Registered Mail, Collect on Delivery and mail insured for more than $200.

Additionally, there’s a change to USPS Package Intercept, which lets customers request a mailpiece be intercepted prior to delivery. It’s available online at usps.com for consumers and through the Business Customer Gateway for business customers. No fee will be charged until the package is found.

The new Priority Mail rates, which USPS announced in July, are part of an ongoing push to attract customers and boost the Postal Service’s package business.

source: USPS News Link