A caution to anyone who may be moving in the next year, or may have a student moving away from home soon.

When you go to file that change of address report, you may want to make sure you’re filing it with the US Postal Service… the real postal service, as one Butler County, Ohio woman recently learned

The Better Business Bureau has 584 complaints about Change My Address.com, and in the Spring of 2013 asked the site to be more upfront.

The company’s attorney tells me the site “has recently complied with the BBB” request, adding wording to clarify that it is not affiliated with the Postal Service.

Read more: Moving? Beware change of address sites