NALC Addresses issues with New feature on Mobile Delivery Device

4/6/2018 In October 2017, the Postal Service enabled a new feature on the Mobile Delivery Device (MDD) called Load Truck.  This feature involves letter carriers scanning their packages as they load their vehicle and the MDD provides them with visual and audible information regarding the delivery sequence number of the package and a numbered section […]

USPS OIG Audit finds 8,541 packages scanned as “delivered” before the actual delivery occurred at New York Post Office

USPS OIG Management Alert – Incorrect Package Delivery Scans – James A. Farley Post Office This management alert presents the results of our review of delayed, lost, or misdelivered packages and related insurance claims at the James A. Farley (JAF) Post Office in New York City, NY. Our objective was to assess processes for resolving […]

USPS completes deployment of 263,000 Mobile Delivery Devices (MDD)

The Postal Service recently completed deployment of its Mobile Delivery Devices (MDDs), new equipment that is playing a crucial role in boosting the package delivery business. MDDs are used to scan packages when they’re received at Post Offices and when they’re delivered to customers. This up-to-the-minute information is fed to the My USPS.com application, allowing […]

OIG: USPS $498 million Mobile Delivery Devices (MDD) not performing as expected

The following is from an audit by the USPS OIG on “Mobile Delivery Device (MDD) Deployment and Functionality” July 8, 2015 – Mobile Delivery Devices (MDD) are new handheld scanners that allow U.S. Postal Service letter carriers to track package delivery in real-time. Package visibility is essential for the Postal Service to be competitive and […]

USPS deployment of over 260,000 Mobile Delivery Devices (MDD) nears completion

The Postal Service has deployed more than 200,000 Mobile Delivery Devices (MDDs), an important milestone for a program that makes it easier for customers to know where their packages are. The 200,000th device was one of several deployed to the Craig, MO, Post Office. “Mobile Delivery Devices are improving the way USPS serves its customers, […]

PMG Brennan discusses Postal Pulse survey and USPS growth initiatives

In the March Edition of Postmaster General Megan Brennan’s “Business Focus,” the PMG discusses how the Postal Pulse survey will help improve USPS workplaces. The Postal Pulse features shorter questions that will allow USPS to better leverage employees’ feedback. The Gallup organization is administering the 2015 survey, which began March 16 and will continue through […]

USPS to deploy 75,000 Mobile Delivery Devices between August and December

USPS CIO Cochrane touts new devices Letter and rural carriers will soon receive Mobile Delivery Devices (MDDs) to help them perform their jobs more effectively, Chief Information Officer Jim Cochrane told Federal News Radio recently. “It’s a smarter device,” Cochrane said. “It takes it to the next level.” The Postal Service will initially deploy 75,000 […]

PMG talks importance of keeping mail competitive and relevant to consumers

PMG Pat Donahoe says the importance of keeping mail competitive and relevant to consumers is a key USPS strategy. In his latest State of the Business video, Donahoe discusses ways to implement this strategy. In the video — and in talks with large mailers during the National Postal Forum — he lists four ways to […]

USPS awards contract for 225,00 for mobile delivery devices

Honeywell Scanning and Mobility has been awarded a USPS contract to supply up to 225,000 Mobile Delivery Devices (MDDs) to replace the current handheld devices used by letter carriers today for package tracking.  Minimum $100k Maximum $250M The Mobile Delivery Device collects and transmits transactional data for packages at the post office and as packages […]

NALC: New Handheld Scanners on the way

By Brian Renfoe, NALC,  Director, City Delivery The Postal Service recently announced a contract with Honeywell International, Inc. to produce the next generation of handheld scanning device for letter carriers. The new handheld scanner, called the Mobile Delivery Device (MDD), will eventually replace the Intelligent Mail Device (IMD) that letter carriers have used for the […]