USPS has postponed the annual Postal Pulse employee survey until summer due to the coronavirus pandemic. Chief Operating Officer David E. Williams and Chief Human Resources Officer Isaac Cronkhite announced the news in a letter to managers and supervisors last week. “This does not delay our need to practice the principles of engagement every day,” […]
Taking action Managers urged to implement engagement plan Are you engaging your employees on a daily basis? If not, then Postal Service leaders have another question: What are you waiting for? Last month, all USPS managers should have completed a review of the results of the latest Postal Pulse survey, conducted a “state of the […]
USPS raised its national grand mean score on the most recent Postal Pulse employee survey, results released April 29 show. The survey measures employee engagement levels using a scale of 1 to 5. Engagement refers to employees’ involvement, enthusiasm and commitment to their organization. The grand mean score was 3.24, up from last year’s score […]
Exclusive: Survey Finds Turmoil in Postal Workforce Survey Says: No Recognition for Good Work; Supervisors Don’t Care for Workers as People; Don’t Feel Job Is Important; Fellow Employees Not Committed to Doing Quality Work. A survey of postal employees conducted last year for the United States Postal Service paints a dire picture of the state of […]
USPS continues to gather feedback about the Postal Pulse, the all-employee survey administered earlier this year. Many employees are curious about the survey’s first two questions, which asked if employees know what’s expected of them at work and whether they have the materials and equipment needed to perform their jobs effectively. “Knowing what’s expected of […]
In the March Edition of Postmaster General Megan Brennan’s “Business Focus,” the PMG discusses how the Postal Pulse survey will help improve USPS workplaces. The Postal Pulse features shorter questions that will allow USPS to better leverage employees’ feedback. The Gallup organization is administering the 2015 survey, which began March 16 and will continue through […]
Engaging employees Postal Pulse aims to strengthen USPS workplaces Engaging employees will help USPS better serve the public, Chief Human Resources Officer Jeff Williamson says in a new video about the Postal Pulse. “We must focus on creating an engaging environment that will make us more effective in serving our customers, collaborating with our partners […]