The National Newspaper Association, while meeting for its annual convention in Milwaukee, Wisconsin, called for Congress to renew its commitment to postal reform in light of a new report criticizing the Postal Service for steeply rising costs despite spotty service performance. NNA president Matthew Adelman, publisher of the Douglas (Wyoming) Budget, said NNA members are concerned about a […]
United States Postal Service Office of Inspector General Audit Report Delayed Mail Validation 8/10/.17 Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Mail processing facilities are required to complete daily counts and self-report on-hand mail, delayed mail, late arriving mail, […]
The USPS Office of Inspector General has issued a report criticizing the postal service’s use of social media to interact with customers: The Postal Service did not effectively respond to customer inquiries submitted via social media. Specifically, the Postal Service’s current program does not (1) respond to all actionable inquiries, (2) respond to inquiries in […]
September 23, 2015 – Earlier this month PostalReporter reported on the Office of Inspector General’s audit of the USPS Sierra Coastal (California) District.OIG cites late mail, letter carriers wasting time as reasons in $7.4m extra workhours cost for USPS Southern California District The audit was conducted in order to assess the office efficiency of city […]
USPS OIG Audit Report City Delivery Office Efficiency-Sierra Coastal District (California) is third in the nation City delivery office operations cover all duties a U.S. Postal Service letter carrier performs in the office. These duties include casing mail (placing mail in delivery order), preparing parcels for delivery, and retrieving accountable items. City carriers are delivering […]
July 22, 2015 Background The Postal Accountability and Enhancement Act of 2006 (Postal Act of 2006) amended 39 U.S.C and revised the cap on total compensation payable to U.S. Postal Service employees. As a result of this revision, the Postal Service could not pay an employee more than $201,700 for calendar year 2014; however, there […]
The following is from an audit by the USPS OIG on “Mobile Delivery Device (MDD) Deployment and Functionality” July 8, 2015 – Mobile Delivery Devices (MDD) are new handheld scanners that allow U.S. Postal Service letter carriers to track package delivery in real-time. Package visibility is essential for the Postal Service to be competitive and […]
USPS Office of Inspector General Audit: Area Mail Processing Consolidations In 2011, the U.S. Postal Service announced the Network Rationalization Initiatives (NRI), which involved potentially consolidating or closing 252 of 487 mail processing facilities. During 2012 and 2013, the Postal Service consolidated 141 mail processing facilities during Phase 1 of the NRI. The projected annual […]