USPS Informed Delivery receives praise from customers

What is Informed Delivery? Informed Delivery is a new consumer feature offered by USPS® that provides users with digital previews of their household mail arriving soon. Informed Delivery is receiving accolades as a time-saver for customers and a new marketing channel for businesses. In a survey, 91 percent of users report they are either very […]

Senator Schumer asks USPS: Where’s Larchmont New York mail?

SCHUMER DEMANDS U.S. POSTAL SERVICE PUBLICLY RELEASE RESULTS OF RECENT INVESTIGATION IN LARCHMONT, INCLUDING ALL MAIL DELINQUENCIES & RECOMMENDATIONS, IMMEDIATELY HOLD A PUBLIC COMMUNITY MEETING WITH RESIDENTS AND OFFICIALS AND LAY OUT A CLEAN PLAN TO IMPROVE SERVICE; SENATOR SAYS HE WILL FIGHT TO FIX INTERMINABLE MAIL MESS; WESTCHESTER RESIDENTS DESERVE ANSWERS AND CONSISTENCY For […]

Grandfather angry after post office delivers $600 of baby gifts to wrong house

MIDWEST CITY, Okla. – A mail mix-up had a new grandfather distraught, worried hundreds of dollars worth of baby clothes were nearly lost. Jamey Weatherspoon’s daughter in Midwest City was expecting her first son and his first grandchild this month. “I’m just excited.”Weatherspoon is a trucker and lives his life on the road. With his children […]

Video: New Orleans area residents fed up with U.S. Postal Service

7/20/17  NEW ORLEANS (WVUE) – Some Lakeview residents say they’re fed up with the U.S. Postal Service. They’re turning to surveillance cameras to prove their packages aren’t being delivered on time. Kerry Stockwell recently installed surveillance cameras to help deter crime in her Lakeview neighborhood. Now, they’re serving another purpose; helping her to prove the […]

Video: Letter Carriers in Los Angeles neighborhood afraid to deliver mail due to gang violence

7/12/17 GLASELL PARK, Calif. (FOX 11) – At first glance Drew Street is like many others in this Northeast Los Angeles neighborhood, however a long history of gang violence including a shooting on June 27 that almost killed a letter carrier has led to a big change in this neighborhood. The mail is no longer […]

Issues arise in Richmond VA area as USPS faces rapidly changing mail arena

5/27/17 Mail deliveries made at night and at different times of the day. Mail not delivered at all in some instances. Mail tampered with. Mis-delivered mail. Spotty service. Richmond-area residents have a lot to say about their mail service. For all of the complaints, many people say they have no problems. Some wonder if the […]

Video: Homeowners have serious complaints about mail delivery in Brookshire, TX

BROOKSHIRE, Texas– Snail mail delivery is less than stellar in Brookshire’s Willow Creek Farms subdivision, according to homeowners. “I do get mail like clockwork but it’s not always my mail,” John Kimble, a homeowner said. His neighbors showed KHOU 11 News photos of partially opened birthday and anniversary cards, manila envelopes torn and re-taped, expired […]

Video: Neither snow, nor sleet, nor snakes? Street goes days without mail over slithery sighting

LEXINGTON, Ky. (WKYT) – People living on Broadview Drive in Lexington went several days without getting their mail. When they found out the reason, the lack of mail became even more puzzling to some of them. “That thing about that they bring it in snow and sleet and hail… it doesn’t say anything about snakes. […]