11/22/17 Eligible PO Box customers can now digitally preview their incoming mail through Informed Delivery. The free feature, which USPS introduced nationally this year, allows users to interact with incoming mail and manage packages on a secure online dashboard. Informed Delivery was previously available only to consumers at eligible residential addresses. USPS recently sent emails […]
11/3/2017 Open season, the annual period when Postal Service employees can change their health benefits or enroll in a new plan, begins Monday, Nov. 13. A variety of health, vision and dental coverage is available through the following plans and programs: Federal Employees Health Benefits Program (FEHB) USPS Health Benefits Plan (USPSHB) for non-career employees […]
10/17/2017 A group of mail processing clerks recently moved into new roles helping USPS strengthen customer service. The Customer Retention Team (CRT) in Dayton, OH, has added about 40 bargaining unit positions represented by the American Postal Workers Union. The employees are responsible for contacting local business customers and helping to address their issues and […]
Hidden Memories For nearly 20 years, Susan and John Greifer kept letters they found hidden behind the drywall of their Silver Spring, MD, home during a remodeling project. The mailpieces came from Bill Stacy, an Army soldier who wrote to his family each week while serving in Vietnam during the war. The Stacys once lived […]
The Postal Service has introduced a dashboard that provides analytics and other information on Flats Sequencing Systems (FSS) performance. The FSS Performance Dashboard analyzes 13 months of historical data at 45 sites to provide a detailed analysis of 100 Flats Sequencing Systems. The user-friendly application can track machine operational performance and monitor at-risk indicators to […]
9/4/17 – Carmen Hightower held back tears as she resumed her appointed rounds this weekend in Hurricane Harvey’s aftermath. “I was stunned,” said Hightower, a letter carrier at Houston’s TW House Station. “I just feel so sorry for my customers. It hurts to hear what they’re going through.” As the floodwaters from the massive storm begin to […]
8/21/17 Harold Thomas’s former colleagues aren’t surprised to see the Postal Service retiree making a name for himself on television. Thomas, a Memphis mail handler from 1985-2000, is currently competing on NBC’s “America’s Got Talent” as a member of the Masqueraders soul trio. Memphis Mail Handler E.O. Alexander, a 44-year USPS employee, spent several years […]
Team approach Plant reduces ‘missent parcels’ 7/21/17 Detroit District’s largest facility has taken a unique approach to slash the percentage of parcels that are processed and dispatched to an incorrect zone. Through the efforts of a special team of managers and employees, the Detroit Network Distribution Center has reduced these “missent parcels” by 55 percent, […]
Run for your life Film follows marathon racing employee Johnnie Jameson has run his way into the nation’s movie theaters. The Los Angeles letter carrier is the subject of “Mile 19,” a recent documentary that shows how he uses marathon racing to combat post-traumatic stress disorder. Jameson began running in the 1970s after serving in […]
Informed Delivery is proving popular with residential consumers, including some who know a thing or two about the mail: Postal Service employees. The new feature, which USPS rolled out nationwide in April, provides residential consumers with digital previews of their incoming mail. Postal employees are among Informed Delivery’s most enthusiastic fans. “Seeing the mail that’s […]